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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
... ...Brian skipper
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Thanx for your help, good price, got what I asked for and accurate delivery date.... ...Gloucestershire CCC
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I was impressed at how quickly my order arrived. Many thanks... ...Alan Gibson Heating
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Thanks for that - excellent service from your lot - Ill be back !... ...Graham D
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.... ...James Brannigan - James Brannigan
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Excellent service throughout.... ...David Fursland
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays.... ...J H Fletcher
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
... ...Wignall
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Item delivered as specified... ...Keith Hale
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Part arrived OK, Thanks... ...P Brereton
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more reviews... |
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