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We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for.... ...Allen Matthews - Glenammer Eng Ltd
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Very good customer service & communication thank you.Would not hesitate to use again.... ...George Brown
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped... ...t pm cairns
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend... ...The Old Bungalow Guest house
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.... ...David Collins
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan... ...tristan shelton - Mr
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ... ...Saif Ahmed
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Fine, just fine! Thanks.... ...Rose Arthur
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.... ...William Delaney
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The product came in good time ... ...Stephen Carson
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more reviews... |
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