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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ... ...Graham Smith
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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.... ...Paul
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech... ...Cookertech
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Excellent service, helpful with good communication. ... ...Aled Phillips
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good service-products as expected-good website... ...ksk plg
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service excellent and prompt... ...Bryan Rennie pp J Ewen
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All delivered as promised. thank you... ...DAVID TARBARD
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Exactly what was required, on time and reasonably priced.... ...John McDonald
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Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much!... ...Miss Danielle A Johnson
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more reviews... |
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