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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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A good service... ...John
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Nice service and good company to deal with... ...jeffrey black
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Hi
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
Kind regards... ...David Sandeman
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN... ...Rob Poulton
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
... ...Ammar
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Item arrived quickly and works
many thanks... ...Castle Bakery
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
... ...Andrew Anderson
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Delivery date well communicated and delivered as promised. Excellent service.... ...Kieren Tucker
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you.... ...D.Jacobson
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more reviews... |
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