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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend....
...Darryl Clifford
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
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...Syed Razzaq
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Super fast delivery. impressed with service second to none ...
...kenneth wood
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy....
...Mike Walton Property Maintenance
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The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again....
...Amanda
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks....
...susan henshall
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Spot on sevice ...
...Paul Harewood
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recieved with thanks...
...mitchellspipeservices
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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