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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%....
...Chris Pook
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Thank all the staff in admin for there trouble
Have a good wend Trevor...
...Trevor Bates
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Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others....
...Karen Millson
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The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them....
...clive liard
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account....
...Catherine Clark
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Order received as stated and no problem with the good service ,
many thanks George Watsn...
...Watson Alarms
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Good price and service. Delivered within the timescale promised....
...Peter Devine
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers....
...Michael Lukey
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight. ...
...Softus Plumbing
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