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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.... ...Paul McSparron
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.... ...Frances Burt
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Fast and efficient- thanks... ...Dave Ball
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Excellent service ... ...Moat Management Ltd - Span Group
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Happy with the service. Received the order today in first class condition.... ...Martin Crockford
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Great service, good communication and the item turn up on time and in good condition ... ...Neil Chambers - Chambers Building
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I got the package, all right... ...Lajos Sándor - Heating Company Kft
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excellent service - couldnt fault it
... ...cosmo leisure
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company. ... ...SHADAB ASLAM - LBV LTD
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more reviews... |
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