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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ...
...Clive Prew
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Order arrived at 1.05, many thanks for your help....
...Michael Jones
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Delighted with delivery timescale for the item I ordered which I could not get anywhere else under 4 weeks. myTub a bit more pricey though...
...Mary Macgregor - Tobermory Harbour Association
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub...
...Mr David John Fallon
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you....
...David Jackson
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you...
...mrs susan wareing
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you...
...Deborah Priestley
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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pleased with goods .delivered quick would shop again with my tub...
...helen
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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