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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...
...Paul Ravnbo-West
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you....
...Christine Sutton
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!...
...George M Bish
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Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again....
...Mrs Alison Chaddock
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine....
...BRIDGET GRAVES
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Excellent service - excellent price - highly recommended!...
...Malcolm Andrew
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project....
...David Doyle
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks...
...Anthony Hill
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more reviews... |
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