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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...
...Stuart Malone
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ...
...kevin maguire
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you...
...AJS Heating
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS...
...michael john smith
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you...
...Patrick Squire
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Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others....
...Susannah Parry
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Fantastic Service....
...Mr Sandee Patel
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon....
...Damon Hunter
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Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub....
...Ged Mead
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Good evening, I indicate you that you sent me the bad outside temperature sensor, you delivered the outside F42010971-001 probe while I commanded N T7043B.
So I return it to you and ask you to pay off it to me or to transmit me the ordered article copy of which you will find in the return of the parcel
Thank you for your understanding...
...JAMMES Marie-Line
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