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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...
...Clive Batchelor
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth...
...Alan George Dungworth
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub...
...David M Russell
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike....
...Michael Reavy
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...
...gerry duffey
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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Goods delivered on time....
...Mr Robin Jones
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!...
...Michael Healy
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it...
...John kingston - J Kingston electrical engineers
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