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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.... ...Monty vitow
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.... ...Peter Hughes
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Perfect fast delivery good communication
... ...Michael Wheeler
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks... ...Craig Watson
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Excellent communication, part fitted shower now up and running.
Cheers... ...Dennis McEvoy
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ... ...Paul Webster - Dr Tap Plumbing
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ... ...Marion Hazzard
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A... ...Martyne Mullar
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!... ...RACHEL WHITE
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