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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that.... ...Barbara Scott
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods.... ...Jo Ash
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I am very happy with the delivery and the items ... ...kathleen obrien
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we... ...Mr. Anthony Hopkins
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely... ...MARIE HELENE AUGIS
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Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again.... ...Alan Walton
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well pleased bath delivered as stated - nice people to phone & are actually very helpful maybe they can give some pointers to british gas or bt on a part time basis.the only downside was the delivery driver who looked thoroughly hacked off but there again he was a londoner.... ...roy toombs
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George... ...George Dickey
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Although my order was only for a water filter cartridge, I was very pleased with the price, and the item arrived on the date indicated at the time the original order was accepted.
I would use this supplier again.... ...PHILIP ROBERTS
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ... ...Philip Ford
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more reviews... |
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