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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks...
...R S Botham
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very good service - parcel arrived when promised and it was packaged very well. thanks...
...John Rhodes
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Fantastic service. Order was dispatched same day and arrived asap.
We made a mistake when ordering and myTUB were more than helpful in resolving the matter.
Will recommend to all....
...GORDONS ELECTRICAL SUPPLIES
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes...
...Graham Abbott
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While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page....
...Richard Page - R C Page. Machinery
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Ordered and delivered the next day. Very pleased....
...kbr
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ...
...Pamela Bullock
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order came within a few days ,no hassle,no problems.
Very satisfied with their service...
...Mr A Sgattoni
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