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Thank you for the exceptional service and prompt delivery on the day requested....
...Suzanne Mills
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings....
...K Walker
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fantastic great service well informed ...
...paul errington
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Excellent customer service! Thank you for your help and I would highly recommend MyTub....
...Julie Taylor
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious....
...Louis Fleury
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first class thanks. And thank you Christine for your help....
...David Swinson - Meccon Ltd
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Great company. Very helpful from start to finish....
...Lee Oates
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
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...Syed Razzaq
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Ordered and delivered the next day. Very pleased....
...kbr
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