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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ... ...Paul OBoyle - Q3
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Very easy transaction , part delivered on time... ...EXELDENT
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.... ...Fiona Laing
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !... ...Brian Welch
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Great service-prompt delivery. Thank you... ...mr r lawrence
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Goods received as ordered delivery is a bit slow.... ...Steve Davis
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.... ...Lynn Gale
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good prompt service, thankyou, peter... ...Mistral Yachts Ltd
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Would be happy to use again and recommend to colleagues.... ...Alec Pearson
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