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The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!... ...Angela Draper
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall... ...John McDougall - Safehinge
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Very good and helpful service. Would recommend ... ...hilary stell
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!... ...PHILIP WILKINSON
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period... ...barry ferguson
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Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !!... ...ian parramore
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped... ...simon martin
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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Order arrived at 1.05, many thanks for your help.... ...Michael Jones
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub... ...Ian Bramhall
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