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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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These guys are great. Most responsive service I have had from any company for years. ...
...Mike Poulson
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Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks...
...Richard Hilsden
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Excellent prompt service, thanks...
...Vincent Elliott
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Correct products delivered quickly thankyou...
...Dulais Williams
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning....
...Bryan Roberts
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Delivery was later and was delivered to the wrong address despite our address details being all over the paperwork and parcel.
Sam however, who delt with the issue was fab! ...
...Penny Sherwood - Fluid Power Supplies
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Replacement part delivered in a few days fitted no problems...
...David Gadd
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component...
...Charles W Marshall
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more reviews... |
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