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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast....
...Michael Ascherl
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections....
...Graham Brackpool
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months....
...Peter Downey
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service. ...
...John Trafford-Owen
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Yes thank you received in one piece. ...
...Mrs C Gilboy - 1-2 Call Drainage
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
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...moira
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Hi. Very pleased. Excellent service. Thank you...
...C S PRATT
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order delivered correctly and promptly. Thanks...
...Anthony Harris
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Excellent customer service! Thank you for your help and I would highly recommend MyTub....
...Julie Taylor
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy....
...SUZANNE ENGLISH
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