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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike....
...Michael Reavy
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin...
...Patrick Joslin
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Spares for Baxi boiler arrived safely in good time.
Many thanks...
...Colin Brown
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service....
...Brian Farren
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob...
...Bob Begley
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Brilliant service, ordered Sunday, delivered Tuesday!...
...Myra Field
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again....
...Phillip Edwards
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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In time. In budget. Many thanks....
...Sergey Danilov
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Very good service & tracking will use again as long as the price is good...
...Kevin Baker
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