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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric... ...e.r.ringwood
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again... ...Peter Read
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Order has been received and all is ok. Thankyou so much.
MurielTobin
... ...David Tobin
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We have found your company great to deal with , the ladies in sales have been brilliant.... ...Cornwall Wetrooms
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Very impressed. Great, easy to navigate web-site.
Simple to order and excellent pricese.
Delivery within 48 hours...beat that!
Gerry Martin, Edinburgh... ...G W Martin Ltd
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Excellent service. Very happy
Recommended. ... ...Peter Hillyer
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The service from mytub was first class. Thank you. ... ...JOHN MCCARTHY
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication.... ...John Pearce
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Satisfactory service in everyway... ...George Haisman
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