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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
... ...Steve Dixon
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Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
... ...Tim Morgan
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Great, prompt service.... ...Tracie Lewis
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Great Service delivered as promised with a great price highly recommended... ...Jason Birch
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
... ...Nigel Morley
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very good service. The diver phoned when almost arrving for delivery. A ver good system !... ...susan brown
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error.... ...Richard Page
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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Thanks we have received the item ... ...Mountdale Nursing Home
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more reviews... |
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