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I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it.
Regards
Ian... ...J22 Data Solutions
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service... ...Mrs A Limb
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Excellent service, part received within 2 days. Many thanks... ...Kenneth Swinton
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.... ...David Hunt
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem.... ...Michael John Lomas
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Order collected from local centre. Fast, efficient and excellent customer services.... ...SUE MILLBANK
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped... ...t pm cairns
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Christine
I picked up my parts today, thank all the team for there help... ...Trevor Weavers
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good system that kept me up to date. Nice to do business with you.... ...Coralie Ramsey
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ... ...Patricia Girard
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