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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.... ...Phillip Edwards
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done... ...Paul Nash
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first class thanks. And thank you Christine for your help.... ...David Swinson - Meccon Ltd
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others.... ...James Harrison
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron... ...Ron Ragan
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.... ...Jonathan Fox
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Part reeceived Friday as promised. good service.
Thanks... ...Ramsay Sterile Services-East
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Prompt delivery and a good price. Quite rare to find spare parts with such ease... ...MRS C WISEMAN
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
... ...Glebe Services
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more reviews... |
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