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Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous...
...Peter Rush
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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item was damaged so had to order a new part....
...David Borthwick
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many thanks, good price for part, good delivery, good communication, would buy from you again
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...paul rushton
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Delivery date well communicated and delivered as promised. Excellent service....
...Kieren Tucker
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Product was exactly as described and dispatched speedily. Thanks...
...Margaret McGlashan
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...
...alan purser
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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ...
...Steve Buckley - S Buckley
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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