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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this.... ...MRS CATHERINE CASTREE
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The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.... ...elllen mccarthy
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
... ...Kath Hall
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ... ...elaine.willett
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Arrived on time as notified
Pleased with service... ...R B WHITEHOUSE
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The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
Regards,
Raquib... ...Titas Homes
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Excellent service. Good communication. Many thanks.... ...Lesley Evans
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thank you for a speedy delivery.we will continue to use yourselves.... ...claire knight
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub .... ...phil brown
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more reviews... |
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