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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
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...Robert M Mizon
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Great product, delivered when said and great communication, thank you....
...Karl Webb
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...
...Lisa Foley
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havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green....
...dbs
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very quick a bit expensive for such a small ttem but good service...
...d.daniels
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent....
...Henry P Robinson
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up....
...Graham Woods
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated....
...Chris Eversfield
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Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ...
...Eddie Mc Goldrick
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more reviews... |
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