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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ... ...Stanley William Tyacke
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again... ...KEREN JONES
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Prompt service.
Delivered part that other stockists said they could not get.... ...Thomas White
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.... ...James
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay.... ...Ray Le Goubin
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A Fast Delivery ... ...Reece Bevan - Plumb Factory
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products.... ...Morgan Barker Plumbing
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ... ...Jeremy Cobbold
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.... ...David Beck
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You... ...Steve MacDonald
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more reviews... |
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