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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know....
...John Everett
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you need to improve your delivery times. Had to wait a month, just not good enough. ...
...Chittaranjan Pillai
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Very quick and efficient delivery....
...Lesley Clarke
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So pleased to have this obsolete part delivered quickly. Great service....
...Katharine Adamson
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Good communication and delivered replacement part fast - Thanks
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...Alan
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much....
...Roy King - na
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...
...Michael Illstone
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delivered as promised in good condition thanks...
...Mark Brown
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would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
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...p.smith
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