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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Great service - delivered as promised...
...Anthony Hogg
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered....
...Samuel Marsden
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Order very easy. Item received fast and on time. Thank you...
...Mrs L M Parker
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items received with in 2 days brilliant service!
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...david higgs
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks...
...Robert Dunderdale
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Order delivered as per instructions received, exactly as ordered. Thank you....
...Rev Graham Morgan
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Prompt service and quick delivery - thank you!...
...Mrs C L Ellis
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ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN,...
...Allen Martin
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Unit received as described, within time frame stated....
...Iain Carson
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more reviews... |
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