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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers... ...Holly
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Pretty slow delivery... ...Peter Lythgoe
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ... ...vanessa bowman
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
... ...mark jameson
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first class service thank you ... ...Brighton Hove
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I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.... ...Bellissima Weddings
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The anti-vibration mounting mat for my pump works really well the pump operates quietly.... ...Dr Ian Garth Higginbotham
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone... ...Kate badger
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I was very happy with service, in particular with responses to email queries.
Delivery was a little slow but did appreciate that you delivered to Rep of Ireland. Id be happy to recommend my Tub.
Many Thanks, Maeve.... ...Maeve O Connor
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more reviews... |
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