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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)...
...Louise Knowles
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part received in very quick time & very well packed excellent service recomended...
...P S Laws
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!...
...Derek Davies
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Fantastic service. Received when said and easy ordering system. Thanks...
...William Payne
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Good communication and great value. Many thanks...
...Jeremy Sanders
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that....
...Paul james construction
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks....
...m b eales
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The goods arrived on time but just took to long to arrive. It took a week for delivery....
...Paul Casey - Central Heat Pumps Ltd
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