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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug....
...Doug Weddell
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Toilet seat and cover ordered, delivered and fitted within the week!!!...
...Helen Coleman
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!...
...Leandi Roelofse
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
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...Tom Armstrong
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful....
...Margaret Macdonald - Mrs.
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub....
...Lucy Black
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GOODS HAVE BEEN RECEIVED THANKS...
...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
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Item delivered as communicated, cheapest price i could find and good customer service....
...Hardeep Panesar
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