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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer....
...Stuart Pryde
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service....
...Linda Hodder
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK...
...KK
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter...
...John Carter
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Good quick service, nicely packed and very good communication.
Many thanks, derek
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...derek hall
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Very prompt service, and correct part received. Many Thanks
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...Martin Hutchings
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These guys are great. Most responsive service I have had from any company for years. ...
...Mike Poulson
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Excellent Service Many Thanks Paul...
...Paul Wakefield
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more reviews... |
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