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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date....
...Hitachi Automotive Systems Ltd
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
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...Stewart Anderton
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...
...Harrogate Glass Company
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you....
...andrew Long
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Great service. The toilet seat arrived very quickly and provided great customer service. ...
...Lian agnew
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks....
...Mike Parkin
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Everything as described, and provided helpful updates on delivery date....
...Andrew Dey
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Great company - fast and efficient would certainly use again....
...Trevor Rendall
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good service, would use again ...
...SHEFFIELD PARK ACADEMY
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
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...Glebe Services
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