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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor...
...G Taylor
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excellent service throughout and a good price....
...T Hounsome
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Fast service, would recommend....
...Mr K Pickering
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service....
...Mr Gregor W. Jack
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you....
...Anna Evans
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch...
...Mike Veitch
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I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A***...
...Nick Tiddy
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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Fine service, delivery as expected , in Denmark.Thanks....
...Poul Joergensen
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more reviews... |
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