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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ...
...Paul Hickling
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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Efficient, knowledgeable and keenly priced - what more could you ask for!...
...John Cruickshank
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MANY THANKS FOR THE FAST DELIVERY. BUYING THJE FUSE SAVED ME HAVING TO BUY A NEW TUMBLE DRYER. THANK YOU....
...NICOLA VAUVERT
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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Very pleased with the price. It was delivered on time....
...John Harris
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
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Fast delivery and great price will use again. Thx...
...John Sim
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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Excellent service and kept informed through out the purchase I would definatley use again...
...Robert. JenningsYoung
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