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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Parts arrived in good time. Excellent service....
...Liam Cross - Trinity College Dublin
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time....
...Jackie Wright - John Thompson
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Very prompt and efficient service...
...Geoffrey Bloodworth
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100% excellent service, fast, efficient and friendly would definately recomend and use again....
...John Garlick
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Good company,will use again. Highly Recommend....
...David M Russell
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Another hassle free purchase. Thank you....
...Jennifer Adams
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference....
...Bob Delaney
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Fast delivery thank you....
...Shirley stacey
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Goods received in good time, thanks....
...Raymond Marshall
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