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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux...
...mary b devereux
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
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...Rose Gibson-Ford
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Very pleased.
Good prices, regular e-mail status updates and propmt accurate delivery...
...Mr Malcolm Hogg
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good product, many thanks...
...Quality Hotel St Albans
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Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on !...
...Nicola Darlow
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub....
...Karen Jacks
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!...
...Michael Dickens
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Many thanks for pionting out the colour choice and your prompt response in correcting it...
...roger ward
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client....
...C Taylor
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