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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.... ...Judith Whitham
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.... ...Mr Chris Stacey
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you.... ...Christine A McCready
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Good value, good delivery costs, a little long wait though.... ...Brian Kerr
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Hi my tub. Goods in good condition , fairly easy to find on the Web site, only complaint is the delivery time scale. Waited over 2-3 weeks for delivery of radiator covers. ... ...Keith Nickson - Fiveway systems TA Cherwell Heating
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
... ...Kath Hall
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I ordered from Finland on 30.12 and had it delivered to my door on 22.1. The shipment was 49 GBP. It was still cheaper then local price here, and I must say that customer support was most helpful within their possibilities.
MyTub, get your international shipment deals better, you have great offer and great staff there, but I cannot recommend anyone from overseas to shop here.... ...Zeljko Milojkovic
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I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
... ...Gary Hicks
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Competitive and efficient. Will certainly consider using you again and would recommend you.... ...Mr John Ashmore
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more reviews... |
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