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Great service and polite staff but very very slow delivery... ...Colin Hook Property Improvements
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very pleased .Ordered item .was sent next day .And good communication would use this firm again... ...geoffrey leonard phillips
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company.... ...John H. Hughes - Silly Fruit4Fish
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!... ...Anthony
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good... ...Brian Farrell
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Excellent service from initial enquiry through to speedy delivery. Thank you.... ...Darren Plowman-Read
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet... ...Mark Owen
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service.... ...Keith Mullen
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Excellent service. Extremely quick delivery, and a very good price.
Thanks!... ...Vincent James Nichols - Music Shed
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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