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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again.... ...W J Griffiths
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The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose.... ...Mr B Glassby
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.... ...David Jackson
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very helpful and excellent service... ...Andrew Halpin
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Excellent service!! will certainly use again.... ...Shaun Gibson
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ... ...Lee Wilson
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you.... ...William Lamberton
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Very good service... ...Edna Fullbrook
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Order received in time given. Good service. Thanks.... ...Allendale Estates
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Service is great - you were the only source of this item I could find. The price charged by Terrain however is ludicrous. £60 for what is in effect a PVC frisbee. I have only had to buy this to replace a broken cover for a gully that has been installed some years ago. The price means I’ll never install Terrain or Polypipe again.... ...Jonathan Dixon
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