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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Delivered promptly and at a very competitive price...
...Chris Brownson Architect
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!...
...Philip Purves
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included....
...Dr Alexander Morrison
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub....
...Karen Jacks
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Excellent service, kept me informed of expected delivery. Thank you...
...Simon Morris
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Good communication,quick delivery and good value, just the service we are all looking for...
...Terence Falcus
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!...
...PHILIP WILKINSON
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Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again...
...Williams Electrics
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Thankyou for the very fast and efficient service and delivery....
...Mr.Bargery
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