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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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hello,
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
good day...
...vanderheyde pierre
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Thanks for a swift speedy delivery.
Ian...
...Ian Wright - iwDesign3d
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Excellent communication, very quick delivery. Very happy to recommend and would use again....
...Janice Cleland
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Excellent service and kept informed through out the purchase I would definatley use again...
...Robert. JenningsYoung
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Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback...
...ian goulding
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So far excellent - going to collect coals from Plumbs just hoping can find the place!...
...Mrs A Cam
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Super experience...
...Ran Hergotch
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...
...EWOS Ltd
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