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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me.... ...I Booth
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Service was good, continual feedback on progress was good... ...Whitby Seafoods Ltd
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou... ...Dave Daniels
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ... ...Peter Barrow
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ... ...James Cole
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian.... ...ian_webber
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.... ...Ian Duriez - Murtec ICD
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Excellent Service and Delivery.
Thanks
Peter Jowett... ...ASQUITH BUTLER LTD
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.... ...Wendy Bowell
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