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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Brilliant service from mytub, easy to order online and delivery was very quick.... ...Dot Ashcroft
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Parts delivered promptly. Exactly what I ordered. very happy with the service.... ...Michael Leonard
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A good service all round, thank you... ...Patrick Jacob
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good.... ...John Pearson
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Excellent service . Product arrived on the stated day.... ...PETER THOMSON - PETER THOMSON
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Excellant service, would definitely use my tub again... ...Karen Tarrant
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ... ...Peter Mundy
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve... ...SILEX LTD
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Excellent service - communications very good... ...Richard Pinker - Mr
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more reviews... |
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