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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!... ...Anthony
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Thanks for a swift speedy delivery.
Ian... ...Ian Wright - iwDesign3d
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excellant site, great service, great product and great website to find what you are looking for. Will use again due to the fast delivery and great service that you gave to me. product identicle to item required so there was no need to mess around, simples.... ...Craig Morris
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!... ...Colin
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend.... ...Magid El-Amin
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ... ...Gillian Need
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!... ...Mark Hawkins
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again.... ...Terry Brook - T B COURIER SERVICES
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Order received and as required.
many thanks... ...Gilbert Clayton - IDL Engineering Limited
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more reviews... |
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