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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ...
...Brighter Homes Decor
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First class as ever...
...Ondemand Plumbing
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Good service, kept me update with shipment delivery information. ...
...Beverley Spear - Hobart Manufacturing UK
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Thank you.
the service recieved was excellent, even more so considering the local delivery company
actually broke the first delivery.They
contacted you & i recieved the replacement
parts in less than 24hrs. R S Bowden....
...Ronald Samuel Bowden
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sent photographs of parts required to support today hope they recieved them awaiting your response...
...rosita scales
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped...
...t pm cairns
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
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...keith davies
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again. ...
...alistair wilson
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