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Nice one Laurie ! Surf on dud ...
...Clarisford Developments Ltd
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better....
...Ben Cole
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself....
...JEREMY EDDY
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed....
...Timothy Hayton
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!...
...Veronica Launn
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Thanks for keeping in touch on the delivery of this order....
...Pieter Knook
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again....
...Florence Smith
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Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings....
...K Walker
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