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Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition....
...Richard Burke
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU....
...Peter Mellor
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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest...
...Christopher Guest
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers...
...Howard Williams
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Exellent service,will use again...
...Angela Hill
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price....
...Stephen Hinton-Smith
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again....
...m dowling
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Very pleased with the service,quick and prompt response, delivery was excellent, no complaints, would definitely recommend ...
...Peter foster
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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